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Diagnostics and Troubleshooting Software Delivery › SD Job Hangs and the Message Is Not Displayed

SD Job Hangs and the Message Is Not Displayed

Symptom:

When I deploy the Interactive DM Script SD package, the SD job check hangs and the message box is not displayed.

Solution:

You can fix this in any one of the following ways:

Editing itemproc.dat of SD Package:

If a DM script is pushed to an agent as part of SD job, which has an interactive window, add w_dms flag to the procedure options of the package.

  1. Open the itemproc.dat file in the package and identify the procedures that are interactive.
  2. Go to [ItemprocX] section (where X is the number of the procedure which is interactive).
  3. Modify the Parameters key and append the value -w_dms at the end.

Using Procedure Properties from DSM Explorer:

  1. In the install procedure of the package which is interactive, right click the procedure name, navigate to Properties, Embedded File tab, Parameters.
  2. Add -w_dms.

SD job is successful and the message box is displayed.