Implementation › Centrally Managed Remote Control Configuration › Queries

Queries

An essential task for any system containing a database is the ability to retrieve information from the database at any time. This process is called querying. Queries can, for example, be used as basis for the creation of the following:

• Groups of assets and their maintenance
• Policies
• Reports using the DSM Reporter

CA ITCM provides many predefined queries, including Assets with Remote Control Installed, which you can access from the All Queries subfolder or the Software, All Software by Computer Associates subfolder, as shown in this example:

You can create a new query by selecting the category and clicking New in the Tasks portlet.

Note: For information about creating remote control session reports, see the DSM Reporter Help.