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Viewer

The Remote Control viewer provides the means to view and control a remote computer. It lets you connect to a host computer and control its desktop, using your own mouse and keyboard. You can transfer files to and from the remote computer. You can also view and control multiple hosts at the same time. The extent of access, however, is subject to centrally managed user permissions imposed by the remote control manager. This helps to maintain security.

The Remote Control viewer is available from the DSM Explorer or as a stand-alone from the Windows Start menu. It is also available from the Remote Control Host icon in the taskbar, or system tray, if the viewer component is installed along with the host.

Note: You can also launch a web version of the viewer, the RC Web Viewer interface, by double-clicking RCViewer.html in the Program Files\CA\DSM\bin folder.