When Remote Control host agents are deployed to target computers in an environment, the computers can be controlled remotely. The Remote Control host runs on the computer that you want to control using the Remote Control viewer component. The viewer connects to the host and establishes a session. The host responds to keyboard and mouse input sent from the viewer and sends a live image of its desktop to the viewer.
You can use the Infrastructure Deployment Wizard to deploy CA ITCM agents, including host agents, and scalability servers in your enterprise. The wizard guides you step-by-step through the process.
Note: For more information, see the Deployment section of the DSM Explorer Help and the Implementation Guide.
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