You can convert Remote Control proprietary *.urc files into common video formats (AVI and WMV), using the Replay Export tool, rcReplayExport.exe. Such recordings can be played when Remote Control is not installed. They can be played on many media player applications and on some DVD players. For example, you may want to compile a library of recordings for helpdesk purposes that detail complicated tasks that users must perform. Users can download and watch these recordings without the need for the Remote Control replayer.
This section contains the following topics:
Configuring the Compression Codec
rcReplayExport Command—Set Export Options
|
Copyright © 2013 CA.
All rights reserved.
|
|