Older operating systems do not include device drivers for new computer hardware. Network access especially will not work when using unsuitable drivers for the network adapter. In this case, the agent cannot connect to the manager and the installation seems to hang.
If the OS does not have sufficient drivers, ask your hardware vendor for the correct device driver that is suitable for your OS image. Introduce the driver into the OS image on the Image Prepare System before you register and distribute the image.
For the most recent list of supported versions, see the Compatibility Matrix.
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