Desktop Virtualization › Managing the Virtual Desktops from CA ITCM

Managing the Virtual Desktops from CA ITCM

As a desktop support analyst, your responsibilities include managing virtual desktops from CA ITCM. Managing virtual desktops include deploying software or patches to the virtual desktops and collecting inventory from them. You must also be aware of how and when CA ITCM reinstalls the software on the desktops.

Note: Deploying software packages and collecting inventory from virtual desktops is similar to software deployment and inventory collection on any other computer in CA ITCM

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