Reason:
The SD agent named Software_Delivery_Agent_Name has reported to the SD manager that the computer of the SD Agent has had a new OS-installation. The computer was locked by another process on the SD manager, but the RAC process on the SD manager continued anyway after waiting a while.
Action:
The message is a warning and you are advised to investigate the situation that the computer was locked by another process on the SD manager, but RAC processing continued after a short pause.
Your action depends on the configuration of the SD manager and the actual RAC state of the computer when the lock was detected. See CA Reference for the RACAutomation parameter in the configuration file ASM.CNF on the SD manager.
If the SD manager is just configured to remove records for the computer (RACAutomation=0), the SD manager should have removed all installation records for the SD agent on the SD manager, as part of the RAC (Re-install after crash) handling. It should also have marked all computer jobs as "Removed by RAC". You can manually set up a new job container, per these settings, and activate it accordingly.
If the SD manager is configured to additionally set up a job container (RACAutomation=1), containing all previously successfully executed jobs for the SD agent, but leave it unsealed, check the contents of the container. If suitable for the computer, seal and activate it, or add or delete jobs in the container, then seal and activate it.
If the SD manager is configured to additionally seal and activate the job container (RACAutomation=2), you should investigate the jobs in the container. If the container is still executing, wait until it has finished and examine its result. As soon as one of the jobs in the container runs and ends in error (a dependency might not be fulfilled for the computer), all remaining jobs will be set in Error state, because the container runs in batch mode.
Renew the job container or set up a new container, appropriate for the computer with the new OS installation, after checking the "Removed by RAC" setting for previously successfully executed jobs in the computer jobs folder.
Note: There might be more than one "Removed by RAC" record for a previously successfully executed install job for a software item in the computer jobs folder, because a computer can report a new OS-installation more than once. The time settings for such jobs will differ.
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