Software Delivery Messages › API Messages › API Messages IV (SDM228001 - SDM999999) › SDM228430

SDM228430

DTS failure: failuretext.

Reason:

Data Transport Service failed to transfer the package between the domain manager and one of its scalability servers or NOS-less agents running DTS. The parameter failuretext provides further details.

Action:

The action depends on the actual failuretext. If the failure text is related to the external file filter error with the message External filter %1 timed out after %2 minutes, see the following scenarios for more information:

• If deployment of a software package is attempted on NOS-less agents running DTS and the package is not staged on the scalability server to which the agent reports, increase the timeout value of the configuration parameter DTS: Filter task 7 timeout available under the Control Panel, Configuration, Configuration Policy, policy name, DSM, Software Delivery, File Transfer node.
• If deployment of a software package is attempted on NOS-less agents running DTS and the package is already staged on the scalability server to which the agent reports, increase the timeout values of the configuration parameters DTS: Filter task 9 timeout and DTS: Filter task 7 timeout available under the Control Panel, Configuration, Configuration Policy, policy name, DSM, Software Delivery, File Transfer node.
• If deployment of software is attempted on agents reporting to a remote scalability server and the software is not already staged on the scalability server, increase the timeout value of the configuration parameter DTS: Filter task 6 timeout available under the Control Panel, Configuration, Configuration Policy, policy name, DSM, Software Delivery, File Transfer node.