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Offline Metering

Offline metering, or offline software usage as it is called in CA ITCM Release 12.8, can be reported by the Agent Bridge, but only for legacy agents. This feature allows CA ITCM to monitor applications with existing software packages and applications or user-defined software.

For user-defined software, the offline metering feature is the same as that in Unicenter Asset Management 4.0, wherein you define a new software package, including version and module information, and usage is passed forwards to the legacy agent to be monitored. The metering inventory file is then collected by the Agent Bridge, and the usage of the user-defined software can be viewed in the DSM Explorer.

For existing software packages and applications that are based on signature scan information in CA ITCM Release 12.8, the legacy agent monitors software without matching the version information. This means that if you select a software package with a specific version number from the software list in the DSM Explorer, software usage detected by the legacy agent will not exactly match the versions as defined by the Software Usage module that you have selected.

For example, if you select Adobe Acrobat 5.0 x86 32 EN for offline software usage monitoring, the legacy agent returns the usage data of any version of Adobe Acrobat regardless of the version numbers provided. This is because the legacy agent lacks version detection functionality.