Customizing Asset Management › Agent Bridge › Agent Registration

Agent Registration

The CA ITCM agent registers with the MDB by providing the following information:

• Host name
• Host Universal Unique Identifier (UUID)
• Operating system class ID
• IP address
• MAC address
• Usage list string

With Agent Bridge, the host UUID is provided by the legacy agent, and the legacy agent is registered to the CA ITCM system using the Agent Bridge. The agent registration method used by CA ITCM and Agent Bridge maps the legacy information to that in CA ITCM. For example, an asset management 8-byte file ID is mapped to a CA ITCM formatted, 32-byte alphanumeric host UUID. The host UUID that is generated for a legacy agent is common to both asset management and asset management agents, and is stored in the common usage file.

If a legacy agent does not provide a unique host UUID and the UUID generator is not enabled, it is not registered by the Agent Bridge, and the agent is treated as an invalid agent.

If the UUID generator is enabled, the correct procedures for registering asset management and software delivery legacy agents are as follows:

To register legacy agents, some of which may not report their own UUIDs

• If both the asset management and software delivery agents do not report host UUIDs, then you can register the asset management and software delivery agents in any order. However, you need to give time between the registrations of the two agents, typically, at least five (5) minutes apart.
• If the asset management agent does not report a host UUID but the software delivery agent does, then you should always register the software delivery agent first. Then after five (5) minutes register the asset management agent.
• If the software delivery agent does not report a host UUID but the asset management agent does, then you should always register the asset management agent first. Then after five (5) minutes register the software delivery agent.

In general, the majority of Unicenter Asset Management 4.0 agents and Unicenter Software Delivery 4.0 agents report host UUIDs when registering with the server.

Asset Management Agents

The registration of all legacy Unicenter Asset Management 4.0 agents is supported by Agent Bridge in CA ITCM.

Mobile PDA agents require the application of patch T434066 before they can work with Agent Bridge. This patch can also be obtained from CA Online Support at http://ca.com/support.

Software Delivery Agents

The registration of all legacy Unicenter Software Delivery 4.0 agents is supported by the agent registration method used by CA ITCM and Agent Bridge.