As the current release of CA IT Client Manager is a new generation of asset management, software delivery, and remote control, there are certain new features and functions that were not in the previous versions of these components and, therefore, will not work with legacy agents. Agent Bridge support does not include the following CA ITCM Release 12.8 DSM features:
Note: The Configuration Policy tree node is suppressed for legacy agents, and the Activate Job Check option is likewise disabled for legacy agents.
Due to the changes in technology in this release of CA ITCM, there are also some existing Unicenter Asset Management 4.0 and Unicenter Software Delivery 4.0 features that are not supported on legacy agents in this release of CA ITCM using Agent Bridge. These unsupported features are as follows:
Note: Offline metering, however, is supported.
Supporting Windows Mobile agents, the Agent Bridge reads formatted legacy data files and translates them into CA ITCM Release 12.8 formatted data inventory files to be collected by the DSM engine. It translates as much data as possible; and as a result, duplicate subnodes like General Inventory may sometimes be displayed in the DSM Explorer due to slight differences between various operating environments and different versions of legacy agents. Also, certain properties like Serial Number, Asset Tag, and Disc Serial Number will be empty under the Computer Properties node for some computers because these assets do not get collected in legacy agents.
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