You can define new event based policies under the following categories:
Note: For more details about these categories, see the Event Based Policy topic in the Asset Management section of the DSM Explorer Help.
To create an event based policy
The Policy Designer dialog appears.
Defines the name, assigns severity, and enables history tracking for the policy.
Enables the CA Service Desk Manager integration. You can select the problem types and choose to a raise service ticket whenever the policy is violated.
Note: This section is enabled only if you have set the Service Desk integration to True in the Default Computer Policy. By default, it is set to False.
Specifies the action type to be triggered by the policy.
Based on the event category selected, any of the following section is displayed in this dialog:
Specifies the file to be monitored. Policies in this category are triggered when the selected file is modified.
Specifies the inventory item to be monitored by the policy. Policies in this category are triggered when the value of the selected inventory item changes.
Specifies the software application to be monitored and the events to be tracked by the policy. This type of policy is triggered when the selected event occurs on the selected application.
Specifies the application to be monitored for software usage. You can select the various usage events to be tracked such as, Execution was prevented, Started normally, stopped abnormally and so on. This type of policy is triggered when the selected usage event occurs on the selected application.
The policy is created with the given specifications.
Note: For more details about the Policy Designer dialog, see the DSM Explorer Help.
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