Configuring Asset Management › Collect Tasks › Virtual Host Inventory › Viewing Remote Agents and Virtual Hosts › View All Remote Agents

View All Remote Agents

When a remote agent is installed in CA IT Client Manager, it is registered as a new agent component named AM remote agent, which represents the collecting entity. The AM remote agent appears in the Agent components list when viewing the agent properties of a computer.

Note: The AM virtual agent (AMVirtualAgent) now represents the collected entity in this release. The AM virtual agent serves to indicate that the virtual host contains no real agents, but rather only a virtual agent.

You can create a custom computer query based on agent components to view all remote agents. The query results list all agents that have the AM remote agent installed.

Follow these steps:

1. Right-click Queries in the DSM Explorer and select New from the context menu.

   The Select Target dialog appears.

2. Select Computers and click OK.

   The Query Designer dialog appears.

3. Click General Information, Computer.

   The Select Field dialog appears.

4. Select Agent Component from the list view, and then select AMRemoteAgent from the Component drop-down list in the Arguments group.
5. (Optional) Select the Version option and then select a version number from the corresponding drop-down list.
6. Click OK.

   You are returned to the Query Designer.

7. (Optional) Click Preview to run the query.

   The results are displayed in the Query Preview pane.

8. Click Close.

   You are returned to the Query Designer.

9. Click OK.

   The Save Query dialog appears.

10. Enter a name for your query and Click OK to save it.

    The query is created with the specified name and added to the Queries, Computers subfolder.

11. (Optional) Right-click on a discovered agent in the Query pane and select Navigate To from the context menu.

    You are taken to the agent node under All Computers where you can opt to configure the agent for remote virtual host inventory collection.