Use a change event to monitor a field for an object and have the workflow provider (for example, CA Process Automation) notify you that the field value has changed. Change events are based on the value that is stored in a specific field (default and extended fields), and the notification from the workflow provider provides a warning to alert someone when the value of a field is set or changes.
CA APM lets you define one or more change events for a single field.
Example: Define a Change Event to Find Equipment for a New Employee
In this example, asset technicians provide the appropriate equipment when an employee is hired or transferred to a different department. You define a change event that issues a notification to a member of the asset technician team when the Department field value for the contact is set or changes. This notification alerts the technician to find equipment for the new or transferred employee.
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