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Make an Event Inactive

CA APM lets you make an event inactive so that the workflow provider (for example, CA Process Automation) does not send future notifications for the event. The history about important dates and events is retained.

Note: If your administrator has granted you the correct permissions, you can complete this task.

To make an event inactive

  1. Click the tab and optional subtab for the event definition that you want to configure.
  2. On the left, click CONFIGURE: ON.

    The configuration of the event is enabled.

  3. In the Configuration Information area of the page, select an existing global or local configuration.

    Important! Global configuration changes affect all users, regardless of their role. Local configuration changes only affect users in the roles assigned to the selected configuration.

  4. Next to the field, click the Event Configuration icon.

    The Events page for the selected field appears.

  5. Click the Edit Record icon next to the event that you want to make inactive.
  6. Select the Inactive check box.
  7. Click the Complete Record Edit icon.
  8. Click Save.
  9. Click CONFIGURE: OFF.

    The configuration of the event is complete.