To help you plan for a successful CA APM installation, use the following information to research and gather information.
Note: You can find the most current version of the Release Notes on the CA APM product page (Documentation Bookshelves section) on CA Support Online.
Note: If your computer does not have an appropriate drive for the installation media, copy the installation files to the computer where you want to install CA APM. Then, start the installation. For a remote installation over the network, you can also have a shared drive or folder on the network. Then connect over the network to start the installation.
Note: You can find the most current version of the certification matrix at http://ca.com/support.
Note: We do not recommend the installation of CA APM components, except the CA MDB, on a 64-bit computer that hosts a 64-bit Oracle database server.
Note: For more information about implementing CA Business Intelligence, see the CA Business Intelligence Implementation Guide.
Note: If you have a previous version of CA EEM, upgrade to Release 12.51 using the CA EEM installer.
CA iTechnology iGateway, which is installed with CA EEM, is a shared component that various CA Technologies products use. CA iTechnology iGateway is a web server that sends requests and receives replies using the http protocol.
CA iTechnology iGateway can be installed with other products also. If CA iTechnology iGateway exists on the computer where you are installing CA EEM, determine if it is 32-bit or 64-bit. If CA iTechnology iGateway and your CA EEM 12.51 server are both 32-bit or both 64-bit, no action is necessary. However, if the two products do not match (for example, one is 32-bit and the other is 64-bit), remove CA iTechnology iGateway. Then start the CA EEM installation. The correct version of CA iTechnology iGateway is installed when you complete the CA EEM installation.
Note: Kettle is required only if you are upgrading from Release 11.3.4 to Release 12.9 or if you previously upgraded from Release 11.3.4 to Release 12.8.
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