Installation Planning

To help you plan for a successful CA APM installation, use the following information to research and gather information.

Research - Complete the following steps:
- Read the Release Notes. Do not start your installation until you have read and understood the information.
  Note: You can find the most current version of the Release Notes on the CA APM product page (Documentation Bookshelves section) on CA Support Online.
- Verify that you have your installation files.
  Note: If your computer does not have an appropriate drive for the installation media, copy the installation files to the computer where you want to install CA APM. Then, start the installation. For a remote installation over the network, you can also have a shared drive or folder on the network. Then connect over the network to start the installation.
- Review the certification matrix for a list of third-party software products that have been certified for use with CA APM.
  Note: You can find the most current version of the certification matrix at http://ca.com/support.
- Consider the network availability, usage bandwidth, and responsiveness.
- Read about, and have a basic understanding of, the product components.
Database - Complete the following steps:
- Read the CA Management Database Overview Guide. Become familiar with the CA MDB. Determine your deployment strategy and become aware of any SQL Server or Oracle issues that you must address to use the CA MDB.
- Decide which database (either SQL Server or Oracle) to use with CA APM and install the database.
- Configure Oracle or SQL Server.
- (SQL Server) Verify that SQL Server Client Tools are installed on all servers that access the SQL Server database.
- (Oracle) Verify that 32-bit Oracle Client Tools are installed on all servers that access the Oracle database.
Note: We do not recommend the installation of CA APM components, except the CA MDB, on a 64-bit computer that hosts a 64-bit Oracle database server.
CA Business Intelligence - Install CA Business Intelligence and record the login credentials and connection information. Verify the CA Business Intelligence installation.
Note: For more information about implementing CA Business Intelligence, see the CA Business Intelligence Implementation Guide.
Internet Information Services (IIS) - Verify that Internet Information Services is installed on all application and web servers.
CA EEM - Install CA EEM 12.51. You can install CA EEM using the installer program available on the CA APM installation media.
Note: If you have a previous version of CA EEM, upgrade to Release 12.51 using the CA EEM installer.

CA iTechnology iGateway, which is installed with CA EEM, is a shared component that various CA Technologies products use. CA iTechnology iGateway is a web server that sends requests and receives replies using the http protocol.

CA iTechnology iGateway can be installed with other products also. If CA iTechnology iGateway exists on the computer where you are installing CA EEM, determine if it is 32-bit or 64-bit. If CA iTechnology iGateway and your CA EEM 12.51 server are both 32-bit or both 64-bit, no action is necessary. However, if the two products do not match (for example, one is 32-bit and the other is 64-bit), remove CA iTechnology iGateway. Then start the CA EEM installation. The correct version of CA iTechnology iGateway is installed when you complete the CA EEM installation.
Common Asset Viewer - Before you install CA APM, install the Java Development Kit (JDK) on the application server on which you are installing the Common Asset Viewer.
CA Software Compliance Manager (CA SCM) - If you are integrating CA SCM Release 12.6 with CA APM Release 12.9, install CA SCM (and any cumulative releases) before you install CA APM.
Pentaho Data Integration (Kettle) - Install Pentaho Data Integration (Kettle) 4.x before or after you install CA APM. Install Kettle on the local computer where you are installing CA APM. Kettle is required for the Migration Toolkit, which you use to migrate Release 11.3.4 data.
Note: Kettle is required only if you are upgrading from Release 11.3.4 to Release 12.9 or if you previously upgraded from Release 11.3.4 to Release 12.8.