Installing › How to Implement the Software › Verify the CA Business Intelligence Installation

Verify the CA Business Intelligence Installation

After you have completed all installation procedures, you can verify that CA Business Intelligence was installed successfully.

Follow these steps:

1. Review the BiConfig.log file.
   1. Navigate to the following folder on the application server where CA APM is installed:

      [ITAM Root Path]\ITAM\BIAR\biconfig\
      

   2. Open the BiConfig.log file in a text editor (for example, Notepad).
   3. Search for errors that are related to exporting the BIAR file to the reporting server.
      • If no errors exist, CA Business Intelligence was installed successfully. Proceed with Step 3 (Verify CA Business Intelligence on the common home page).
      • If an error exists, import the BIAR file manually to the reporting server (proceed with the following steps).
2. Import the BIAR file manually (applicable if errors exist in the log file).
   1. Open a command prompt window from the Start menu on the application server where CA APM is installed.
   2. Navigate to the following folder:

      [ITAM Root Path]\ITAM\BIAR\biconfig
      

   3. Open the ItamBoSetup-InstallBiar.xml file in a text editor (for example, Notepad).
      • Enter the CA MDB database password.
      • Enter the CA Business Intelligence server password.
   4. Save and close the ItamBoSetup-InstallBiar.xml file.
   5. Execute the following command:

      biconfig -h CA_Business_Intelligence_server_name -u CA_Business_Intelligence_admin_user_name
      -p CA_Business_Intelligence_admin_password -f ItamBoSetup-InstallBiar.xml 
      

   6. Open the BiConfig.log file again and verify that CA Business Intelligence was installed successfully.
   7. Proceed with Step 3 (Verify CA Business Intelligence on the common home page).
3. Verify CA Business Intelligence on the common home page.
   1. Open the common home page from the Start menu (All Programs, CA, Asset Portfolio Management, CA IT Asset Manager).
   2. Verify that no warning message is shown regarding CA Business Intelligence.
      • If no warning is shown, CA Business Intelligence was installed successfully. You do not need to proceed with the following steps.
      • If a warning is shown, verify that the CA Business Intelligence reporting server port is correct (proceed with the following steps).
4. Verify the CA Business Intelligence reporting server port (applicable if the common home page shows a warning).
   1. Click Administration, System Configuration on the CA APM user interface.
   2. Select Web Server on the left.
   3. Verify that the Reporting Server Port field contains the correct value for your implementation.
      • If the port value is incorrect, enter the correct value. Restart Internet Information Services (IIS) on the CA APM web servers and application servers by executing the iisreset command.
      • If the port value is correct and a warning was shown on the common home page, contact CA Support.