How to Submit a Data Import Using a Process Workflow › How to Submit a Data Import Using a Process Workflow › Respond to Error Messages

Respond to Error Messages

If errors occur during the data import workflow process, you can receive error messages. The following messages require explanation:

20002 – Cannot access the data import because of user permissions. Contact your administrator.

The user role requires Data Importer Admin access or Data Importer User access to submit a data import.

20005 – Cannot connect to the Import service. Contact your administrator.

Verify the Import Service URL in the ImportProcessor.config file, or contact your administrator.

21002 – The data import name is invalid.

The data import does not exist, or the user does not have access to the data import. If the data import is product-provided, specify a value of 1 for the Caprovided parameter.

21004 – The data file failed to upload.

This message can result from a configuration error. Review the Storage Manager Service log files.

21005 – No mappings are defined for the data import.

Define mappings and resubmit the data import.

22001 – The data import job ID is invalid. Verify the job ID and try to execute the import again.

Verify the job ID by logging in to CA APM and locating the data import job. Resubmit the data import with the valid job ID.