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Review the Prerequisites

To ensure that you can successfully submit a data import using a process workflow, verify that you have completed the following prerequisites:

  1. Define a data import with all mappings and settings through the CA APM user interface.
  2. Verify that the data file path (if you are specifying a path) is accessible from the server where the Import Service is running. Also, the Network Service (application pool identity) user requires access to this path.
  3. Define a process workflow using a workflow provider (such as CA Process Automation).