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View the Import Log Files

You can view the Data Importer log files to see the details of all CA-provided and user-defined imports that have completed. The Data Importer creates a log file for each import that you run, including imports that were submitted immediately or scheduled for a future time. All import activities are saved in the log files.

To view the log files, first open the list of import jobs.

In the list of import jobs, click View Logs for a selected import. If more than one log file is available (for example, for a scheduled import that has completed a few times already), all files are listed with their corresponding creation dates.

You can view any available LDAP Import Sync log file. If you click Start LDAP Data Import and Sync on the LDAP Data Import and Sync page (Administration, User/Role Management), an import job ID is displayed. Use this job ID to locate the job in the Data Importer list of import jobs. Then click View Logs for that job.

Note: You can also locate and view the import log files in the following location on the CA APM application server:

[ITAM Root Path]\Storage\Common Store\Import\Logs