Previous Topic: View an Asset in CA Service Desk ManagerNext Topic: View Owned Information for an Asset


View Discovered Information for an Asset

CA APM lets you view the discovered information for the owned assets that are linked with discovered assets during the hardware reconciliation process. Discovered information for an asset includes system configuration, operating system, system devices, file systems, and other information.

To view the discovered information for an asset

  1. Click Asset.
  2. Search to find the list of available assets.
  3. Click the asset for which you want to view the discovered information.
  4. Click Discovered Information.

    Note: The Discovered Information hyperlink appears only for assets that are reconciled.

    An asset viewer window opens and displays the discovered information. The links on the window let you access additional details.

  5. Click each link to view the specific discovered information.
  6. Close the window when you are finished viewing the discovered information for the asset.