After you enable software asset management capabilities in CA APM, you can load existing CA APM data for selected objects into CA SAM. This data load allows you to synchronize the data so that objects that match in CA APM and CA SAM have the same data values. The CA APM data that you can load includes the following objects:
If you had a previous installation of CA APM, you have existing CA APM data for these objects. If you are performing a new installation of CA APM, you do not have any existing data.
Note: Before you load CA APM data into CA SAM, verify that your CA APM data meets CA SAM requirements. These requirements are defined in Field Requirements for Automatic Data Synchronization.
Follow these steps:
Note: The Load Data button is enabled if CA APM data exists (for example, if you had an existing CA APM 12.6 installation and you are upgrading).
The data load copies the Location, Division, Company, Cost Center, and Contact object values to CA SAM. A status table displays the progress of the data load.
If some of the objects fail to synchronize with CA SAM, the error records are written to a log file. You can view this log file by clicking the Get Error Records button. The Get Error Records button is available only after you enable SAM capabilities.
You are prompted to open or save a CSV file. If errors exist in the CSV file, the errors are grouped by object in the following order:
The corrected objects are synchronized with CA SAM during the next data synchronization.
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