Implementing CA SAM with CA APM › How to Implement CA SAM with CA APM › Configure the CA SAM Import and Export Service

Configure the CA SAM Import and Export Service

The CA SAM Import and Export Service exports discovered hardware data to CA APM. This service receives ownership data exports from CA APM and updates asset information in CA SAM. This service also receives the automatic data synchronization exports (Company, Location, Cost Center, Division, and Contact) from CA APM and updates the information in CA SAM.

Follow these steps:

1. Log in to the CA SAM server.
2. Navigate to the following location:

   [ITAM Root Path]\ITAM\SAMImportExportService
   

3. Open the web.config file in a text editor.
4. Edit the import folder path by performing the following steps.
   1. Locate the following statement:

      <add key=”ImportFolderPath” value=”[import folder path]”/>
      

   2. Replace [import folder path] with the path of the superuser folder under the data exchange folder. The data exchange folder is located under the CA SAM install folder.

      Example: C:\Program Files (x86)\ca_sam\app\uploads\

      prod\data_exchange\superuser

5. Edit the export folder path by performing the following steps.
   1. Locate the following statement:

      <add key=”ExportFolderPath” value=”[export folder path]”/>
      

   2. Replace [export folder path] with the path of the “in” folder under the superuser folder. The superuser folder is under the data exchange folder, which is located under the CA SAM install folder.

      Example: C:\Program Files (x86)\ca_sam\app\uploads\

      prod\data_exchange\superuser\in

6. Save the web.config file.
7. Navigate to the following location:

   [ITAM Root Path]\ITAM\SAMImportExportService\data_exchange
   

8. Configure the device export by copying one of the following files to the export folder path:
   • CA_SAM_Device_Export_SQL.xml (for a SQL Server database)
   • CA_SAM_Device_Export_ORA.xml (for an Oracle database)

   Example: C:\Program Files (x86)\ca_sam\app\uploads\

   prod\data_exchange\superuser\in

9. Edit the CA SAM data_exchange cron job to adjust the time interval by performing the following steps.
   1. Log in to CA SAM as the Administrator.
   2. Click Admin, Configuration, Cron jobs.
   3. Click the Edit icon for the data_exchange cron job.

      The Edit record dialog appears.

   4. Clear the following fields: Start time (hour), Start time (minute).
   5. Enter a value (for example, 5) in the following field: Interval (minutes).
   6. Click Save.

      The dialog closes.

   7. Click the Start icon for the data_exchange cron job.

      The Start cron job dialog appears.

   8. Click Start cron job.

      The dialog closes.

   The configuration of the CA SAM Import and Export Service is complete.