Review the Prerequisites

Review the following prerequisites to ensure that you can successfully implement CA SAM with CA APM.

You installed CA APM. During the installation, you selected the option for "Configure CA SAM Integration".
Important! If you did not previously install the optional component Event Service, install this component now. In addition, verify that the CA APM workflow provider URL is accessible and the corresponding login credentials are valid.

Note: If your CA APM environment integrates with CA Service Desk Manager (CA SDM), verify that you have enabled the CA SDM audit history.
You installed CA SAM from the CA SAM installation media. For information about installing CA SAM, see the CA SAM documentation.
Important! Microsoft .NET Framework 4.0 must be installed also on the CA SAM server.

Note: If you are using CA SAM to manage software assets for more than 250,000 hardware assets, we recommend the following installation configuration for improved system performance:
- Install a CA SAM staging server for processing discovery data only. Implement the staging server on a MySQL database for improved performance and scalability.
- Install the CA SAM production server on either a SQL Server or an Oracle database.
- Transfer the discovery data to the CA SAM production server when processing is complete on the staging server.