Upgrading › How to Upgrade from Release 12.6.05 › Uninstall Release 12.6.05

Uninstall Release 12.6.05

To uninstall CA APM Release 12.6.05, remove the components and services that you installed. In addition, uninstall CA APM Release 12.6.

Note: To uninstall other Release 12.6 cumulative releases, refer to CA Support Online for the Readme files that were delivered with the cumulative releases.

Follow these steps:

1. Log in to the servers where you installed CA APM Release 12.6.05.
2. (Windows 2008) From the Start menu, select Control Panel, Programs and Features and click View installed updates.
3. Remove the following services and components that are available on the applicable servers:

   Note: You may not have all of these services and components, depending on your CA APM installation.

   • CA ITAM – Event Service- 12.6.05
   • CA ITAM – Export Service- 12.6.05
   • CA Asset Portfolio Management – Hardware Engine – 12.6.05
   • CA ITAM – ITAM Data Importer- 12.6.05
   • CA IT Asset Manager – SMServer – 12.6.05
   • CA ITAM – Application Server- 12.6.05
   • CA ITAM – Web Client – 12.6.05
   • LDAPImportSyncServiceInstall – 12.6.05
   • CA ITAM – WCF Service – 12.6.05
   • CA Asset Portfolio Management – Registration Service – 12.6.945

     With Windows 2008, you can view this service from the Start menu, Control Panel, Programs and Features.

   • CA Asset Portfolio Management – Import Driver – 12.6.945

     With Windows 2008, you can view this service from the Start menu, Control Panel, Programs and Features.

   You have completed the CA APM Release 12.6.05 uninstallation.

4. Follow the steps to uninstall CA APM Release 12.6.