Installation Planning

To help you plan for a successful CA APM installation, use the following information to research and gather information.

Research - Complete the following steps:
- Read both the Release Notes and optional readme file (if available). Do not start your installation until you have read and understand that information.
  Note: You can find the most current version of the Release Notes and optional readme file (if available) at the CA APM product page on CA Support Online.
- Verify that you have your installation media.
  Note: If your computer does not have an appropriate drive for the installation media, copy the media content to the computer where you want to install CA APM. Then, start the installation. For a remote installation over the network, you can also have a shared drive or folder on the network and connect over the network to start the installation.
- Review the certification matrix for a list of third-party software products that have been certified for use with CA APM.
  Note: You can find the most current version of the certification matrix at http://ca.com/support.
- Become familiar with the different installation types that the product supports. Consider the network availability, usage bandwidth, and responsiveness when deciding which installation type that you want to use.
- Read about, and have a basic understanding of, the product components.
Database - Complete the following steps:
- Read the CA Management Database Overview Guide. Become familiar with the CA MDB, determine your deployment strategy, and become aware of any SQL Server or Oracle issues that you must address to use the CA MDB.
- Decide which database (either SQL Server or Oracle) to use with CA APM and install the database.
- Configure Oracle or SQL Server.
- (SQL Server) Verify that SQL Server Client Tools are installed on all servers that access the SQL Server database.
- (Oracle) Verify that 32-bit Oracle Client Tools are installed on all servers that access the Oracle database.
  Note: If you are implementing CA SAM with CA APM, some additional steps can apply. If the CA APM database is SQL Server and the CA SAM database is Oracle, install the Oracle client on the CA APM installation server and on the CA APM web server and configure the Net Service Name for CA SAM implementation.
Note: We do not recommend the installation of CA APM components, except the CA MDB, on a 64-bit computer that hosts a 64-bit Oracle database server.
CA Business Intelligence - Complete the following steps:
- Read about the CA Business Intelligence integration.
- Install CA Business Intelligence and record the login credentials and connection information.
  Note: For more information about implementing CA Business Intelligence, see the CA Business Intelligence Implementation Guide.
Internet Information Services (IIS) - Verify that Internet Information Services is installed on all application and web servers.
CA EEM - Complete the following steps:
- Read about the CA EEM integration.
- Install CA EEM.
Note: Before you install CA EEM on 64-bit computers, verify that the CA iTechnology iGateway (32-bit and 64-bit) is not installed on the computer where you are installing CA EEM. If this component is installed, stop and remove CA Technologies iTechnology iGateway before you start the CA EEM installation.

Note: CA iTechnology iGateway is a shared component that various CA Technologies products use. CA iTechnology iGateway is a web server that sends requests and receives replies using the http protocol.
Asset Management System (AMS) - Before you install CA APM, install the Java Development Kit (JDK) on the application server on which you will install the AMS.
CA Software Compliance Manager (CA SCM) - If you are integrating CA SCM Release 12.6 with CA APM Release 12.8, install CA SCM (and any cumulative releases) before you install CA APM.