Integrating with Other Products › CA CMDB Integration › Define a Management Data Repository (MDR) from CA Service Desk Manager and CA CMDB

Define a Management Data Repository (MDR) from CA Service Desk Manager and CA CMDB

In this step to integrate CA APM and CA CMDB, a CA Service Desk Manager and CA CMDB user can define a Management Data Repository (MDR) and allow the CA CMDB CI to launch in context the corresponding asset in CA APM.

To define a MDR from CA Service Desk Manager and CA CMDB

1. In the CA Service Desk Manager web interface, log in as an administrator.
2. Select the Administration tab. From the Administration browser, select CA CMDB, MDR Management, MDR List.
3. Click Create New.

   The MDR Provider definition appears.

4. Enter the following required MDR provider information:

   Button Name

   Specify ITAM as the button name.

   MDR Name

   Specify ITAM as the MDR name.

   MDR Class

   Specify GLOBAL as the MDR class.

   Hostname

   Specify the CA APM server name by using the network address or the DNS name of the CA APM web server.

   Important! The MDR provider form automatically populates the URL for Launch in Context field based on the information that you provide, so you do not enter a value for this field.

5. Click Save.

   The CA APM MDR provider is defined.

6. In CA CMDB, define a CI.
7. Click the Attributes tab in the CI detail form.
8. Click the ITAM button that you previously defined.

   The corresponding asset in CA APM appears.