Integrating with Other Products › CA CMDB Integration

CA CMDB Integration

This section explains how to integrate CA APM with CA CMDB Release 12.7 and CA CMDB that is included in CA Service Desk Manager Release 12.7.

CA CMDB is a comprehensive, integrated solution for managing the IT components and services in an enterprise and their relationships, in heterogeneous computing environments. CA CMDB makes it possible to provide and store reliable, up-to-date information about assets, known as configuration items (CI), and their relationships with each other. These relationships form the basis for impact analysis, an important tool for controlling change within an organization.

CA CMDB integrates with CA APM in several areas, including the following areas:

• The CA APM audit history records can include all of the changes that have been made to asset/CI records by CA Service Desk Manager, CA CMDB, and CA APM.
• When CA Service Desk Manager and CA CMDB are installed, the asset/CI audit history records include any CA APM audit history records on the CA CMDB Versioning tab.
• When you define an asset in CA APM, you can categorize and control the asset and CI records by selecting or clearing the Asset and CI check boxes. This flexibility is provided because CIs that CA CMDB creates may not be relevant to CA APM. Conversely, assets that CA APM creates may not be relevant to CA CMDB.
• CA APM can extend the fields on an asset/CI within the context of asset families. The extended fields can be shared in CA APM. For example, a CA APM administrator can configure the Asset page and define an asset extended field to let users view and update a CI that is created in CA Service Desk Manager and CA CMDB.
• You can define an event on a field that is shared with CA CMDB in CA APM and trigger the event in either CA APM or CA CMDB. For more information about managing events and notifications, see the User Guide.
• A CA Service Desk Manager and CA CMDB user can define a Management Data Repository (MDR) and allow the CA CMDB CI to launch the corresponding asset in CA APM.