The Asset Collector registers collected assets through a scalability server. If the Asset Collector is configured to register with a specific tenant, the collected assets are assigned the corresponding tenant number. However, if the Asset Collector is not registering with a tenant, but instead with the scalability server through which it is reporting, the Asset Collector registration uses the tenant configured at the scalability server.
Configure the tenants at the scalability server by associating a tenant with a CA Client Automation agent and defining a tenant number for each scalability server within your enterprise. Specify a tenant number if you have other CA Technologies products such as CA Service Desk Manager which require tenant classification for a CA Client Automation agent. You can associate a tenant with a CA Client Automation agent by specifying a tenant number in the configuration policy of the scalability server.
A scalability server can support only a single tenant. If you want to collect agents for different tenant, use a different scalability server for each tenant. The tenant numbers are defined in the ca_tenant table by CA Service Desk Manager or CA Client Automation. The tenant number you configure a scalability server to use must exist in the ca_tenant table.
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