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Start/Stop the CA Executive Insight Server on Windows

If you chose to create the Windows service and start CA Executive Insight automatically, then run the product after the install program. However, if you chose to create the Windows service and not start it automatically, then start the program manually.

To start CA Executive Insight server from service

  1. From the service tab in task manager, select 'CA Executive Insight for Service Assurance'.
  2. Click the start button.

    The CA Executive Insight server starts.

To start CA Executive Insight server on Windows manually

  1. Verify that the MySQL service is running.
  2. Double-click the following file:
    install_dir\Executive_Insight_For_SA.exe
    
    install_dir

    Specifies the directory where CA Executive Insight is installed.

    The CA Executive Insight server starts.

To stop CA Executive Insight server from service

  1. From the service tab in task manager, select 'CA Executive Insight for Service Assurance'.
  2. Click the stop button.

    The CA Executive Insight server stops.

To stop CA Executive Insight server process

  1. Close the Command prompt window that is launched by Executive_Insight_For_SA.exe.
  2. The CA Executive Insight server stops.