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Install CA Executive Insight on Windows

You can install CA Executive Insight using an interactive program that lets you change and review your settings before starting the installation process.

Note: If you are doing a base installation, not an upgrade installation, and the previous version of CA Executive Insight installed; uninstall the existing version before installing the new version.

Note: CA Executive Insight does not support Console installation on Windows.

Important! If the installation does not complete successfully, manually delete the schema, cleanup any relevant files, and run the installation program again.

Follow these steps:

1. Download the appropriate files from the CA Support Online website, found at http://ca.com/support.
2. Copy or FTP the zip file to the target system and directory.
3. Extract the installation file using WinZip or a similar utility.
4. Double-click the CA_Executive_Insight-win_1.3.0.0.exe file, click Next, and accept the license agreement.
5. Continue with the installation by entering the required information.

   Notes:

   • The installation program creates databases named master and tenant1. If you receive an error that a database exists, delete it before continuing the installation. You can delete a database using the drop database command, for example:

     drop database master;
     

   • The installation program creates a user for connecting to the MySQL database. If you receive an error that the user exists, delete it before continuing the installation. You can delete a user using the drop user command, for example:

     drop user 'execdbadmin'@'localhost';
     

   • After you specify the CA EEM credentials, the installation program tests the connection. If a connection cannot be established, an error is displayed. To reenter the credentials, click re-enter. Alternatively, you can click Continue to proceed with the installation using the invalid credentials.

     For CA EEM12, during CA Executive Insight installation, check whether CA EEM is FIPS enabled or disabled within the CA EEM UI site. For, CA EEM8, the FIPS enabled/disabled value is not required.

   The Notes above only apply to a base installation, not an upgrade installation.

   The CA Executive Insight As Windows Service dialog appears.

6. Specify if you want to create and automatically start the CA Executive Insight process as a Windows service. By default, both options are selected which assumes you want to automatically create and start the service.

   If you decide to not create the Windows service, start the product by running the Executive_Insight_For_SA.exe executable that is located within the installation directory. Double-click the file or run it from the command line. A Command prompt window launches. To stop the product, close the Comment prompt window.

   If you decide to create the Windows service, you can start or stop the product using Services.

   The Review Settings dialog opens as the last dialog before the installation process begins.

7. Review the settings and use the Previous button to change the values you entered.
8. Click Install to begin the installation.

   The installation process begins, and the progress is displayed.

9. Click Finish when the installation completes.

   The installation program exits. CA Executive Insight is installed on Windows.

   Note: ExecutiveInsight_Install.log is located in the log subdirectory of the installation directory.