Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Register CA Enterprise Log Manager Server with the CA EEM Server

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Register CA Enterprise Log Manager Server with the CA EEM Server

Symptom:

During installation, the CA Enterprise Log Manager application did not register successfully with the CA EEM server. The CA Enterprise Log Manager application depends on the CA EEM server for the management of user accounts and service configurations. If the CA Enterprise Log Manager application is not registered, the software will not run properly.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Register the CA Enterprise Log Manager application with the CA EEM server manually.

To register the CA Enterprise Log Manager application

  1. Access a command prompt on the CA Enterprise Log Manager server.
  2. Log in with the caelmadmin account credentials.
  3. Switch users to the root user with the following command: 
    su -
  4. Navigate to the directory, /opt/CA/LogManager/EEM.
  5. Execute the following command: 
    ./EEMRegister.sh

    The shell script registers the CA Enterprise Log Manager application with the CA EEM server.