Release Notes › Welcome › Upgrading to CA Enterprise Log Manager Version 12.5 through Offline Subscription › Upgrade Log Manager Application on All Proxies and Clients

Upgrade Log Manager Application on All Proxies and Clients

Upgrade subscription proxies, then subscription clients to CA Enterprise Log Manager r12.5.

To upgrade subscription proxies and clients to r12.5

1. Upgrade all subscription proxies to Log Manager version r12.5.
   1. Log in to a system in your CA Enterprise Log Manager environment.
   2. Click the Administration tab, Services subtab, expand Subscription Module, and select your CA Enterprise Log Manager management server. By default, this is the first server you installed in your CA Enterprise Log Manager environment.
   3. In the Modules to Download list, use the arrows to move the Log Manager module from Available to Selected. Remove any other modules from the Selected list.
   4. If Offline Subscription Proxy is cleared, select it.
   5. Verify that all other required values are configured for the selected server.
   6. Click Save.
   7. Click Update Now.

      When update is complete, a self-monitoring event appears, indicating that the Log Manager update has been installed. iGateway automatically restarts and your CA Enterprise Log Manager Log Manager session closes.

   8. Log in to CA Enterprise Log Manager. In the upper right corner of the Log Manager browser window, click About and confirm that the version number indicates the new version of CA Enterprise Log Manager.

      Note: The upgraded CA Enterprise Log Manager r12.5 user interface lists both Subscription Module and Subscription Service under the Administration tab, Services subtab. Subscription Module reflects the interface and functionality previous to the r12.5 update, and is present to help ensure proper communication between all CA Enterprise Log Manager servers during the upgrade to r12.5. Once you have upgraded the Log Manager product on a given CA Enterprise Log Manager server to version r12.5, use only Subscription Service to perform all further subscriptions tasks and configuration changes.

   9. In an environment with multiple subscription proxies, copy the offline update .tar file to each proxy in your environment, untar the file according to the instructions in the Download and Install the Pre-12.5 Offline Upgrade Package topic, and repeat this process for all proxies.
2. Upgrade all subscription clients to Log Manager version r12.5.
   1. Click the Administration tab, Services subtab, expand Subscription Module, and select a subscription client.

      Note: Offline subscription clients automatically receive all modules that are manually installed on their offline proxy. The contents of the proxy server control which updates the subscription client receives. Modules selected at the local level for an offline client have no effect.

   2. Verify that all other required values are configured for the selected server. If you change any settings, click Save.
   3. Click Update Now.

      When update is complete, a self-monitoring event appears, indicating that the Log Manager update has been installed.

   4. Repeat this process for all clients in your environment.

      Note: Instead of manually updating each client, you can also set a global subscription schedule to begin an update after confirming that all proxies have been upgraded to version r12.5.