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To upgrade CA Enterprise Log Manager to version r12.5 using offline subscription, you must first download the offline upgrade file package from the CA FTP site and manually copy it to all offline proxies. You can then upgrade all servers to version r12.5 of the Log Manager product. You must then repeat this process to update all other CA Enterprise Log Manager modules, such as Content, Integration and Agent modules as well.
Note: The following instructions assume that your entire CA Enterprise Log Manager environment is offline, rather than a mixed environment where some servers are online while others are offline. While it is possible to implement a mixed subscription architecture, it is considered best practice to design either an entirely online or entirely offline subscription architecture.
Important! Upgrade the management server before you upgrade or install any new CA Enterprise Log Manager servers in your network. Doing so allows the servers to register properly.
The process to upgrade to CA Enterprise Log Manager Version 12.5 through offline subscription is as follows. For details on each step, see the procedures references in the More Information section.
After completing the upgrade process, reregister third-party and other CA products, like CA Access Control, that display CA Enterprise Log Manager reports in their native interfaces using the Open API calls. Completing this step updates the certificates that changed in this release. See the CA Enterprise Log Manager API Programming Guide for more information.
Note: Review the Release Notes for any Known Issues related to subscription upgrades. If you are upgrading from a release earlier than 12.5., you may experience issues requiring a manual installation of the pre-12.5 upgrade package.
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