Release Notes › Welcome › Upgrading to CA Enterprise Log Manager Version 12.5 through Offline Subscription › Download and Install the Pre-12.5 Offline Upgrade Package

Download and Install the Pre-12.5 Offline Upgrade Package

Begin the upgrade by downloading and installing the pre-12.5 offline file package.

To download and install the pre-12.5 offline upgrade file package from the CA FTP site

1. On a system with Internet or FTP access, navigate to the FTP offline subscription site:

   ftp://ftp.ca.com/pub/elm/connectors/ftp/outgoing/pub/elm/ELM_Offline_Subscription

   The directory index displays a folder for each major CA Enterprise Log Manager release.

2. Select the 12.5_Offline_Subscription folder, and the Pre_12.5_Upgrade folder.
3. Download the pre-12.5 offline subscription update package. The file name follows the following format:

   subscription_12_5_xx_yy.tar

4. Using physical media such as a disk, or using scp, manually copy the .tar file to the following path on your offline proxy:

   /opt/CA/LogManager/data

5. Log into the default subscription proxy through ssh as the caelmadmin user.
6. Switch to root.
7. Navigate to the following path:

   /opt/CA/LogManager/data

8. Stop iGateway.
9. Rename the existing subscription directory under /data to subscription.bak. For example, rename it to mydir/data/subscription.bak.
10. Untar the tar file using the following command:

    tar -xvf subscription_12_<x_x_x>.tar
    

    This creates a subscription folder and extracts the 12.5 upgrade modules. Correct ownership and permissions are automatically set.

11. Restart iGateway.