Release Notes › Welcome › Upgrading to CA Enterprise Log Manager Version 12.5 through Subscription

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Upgrading to CA Enterprise Log Manager Version 12.5 through Subscription

To upgrade CA Enterprise Log Manager to version r12.5, first upgrade to version r12.5 of the Log Manager product, then update all other CA Enterprise Log Manager modules, such as Content, Integration and Agent modules. You perform all upgrade tasks through Subscription.

Important! Upgrade the management CA Enterprise Log Manager server before you install any new CA Enterprise Log Manager servers in your network. Doing so allows the new servers to register properly.

To upgrade to CA Enterprise Log Manager version r12.5

  1. Upgrade to Log Manager version r12.5.
    1. Click the Administration tab, Services subtab, expand Subscription Module, and select your CA Enterprise Log Manager management server. By default, this server is the first you installed in your CA Enterprise Log Manager environment.
    2. Click the global/local button to switch to local service configuration.
    3. In the RSS feed URL field, type:

      http://securityupdates.ca.com/CA-ELM/r12.5/RSSFeed_PreUpgrade.xml

    4. In the Modules to Download list, use the arrows to move the Log Manager module from Available to Selected.
    5. Verify that all other required values are configured for the selected server.
    6. Click Update Now.

      When the update is complete, a self-monitoring event appears, indicating that the Log Manager update has been installed. iGateway automatically restarts and your CA Enterprise Log Manager Log Manager session closes. The iGateway restart takes approximately 5 minutes.

    7. Log in to CA Enterprise Log Manager. In the upper right corner of the Log Manager browser window, click About and confirm that the version number indicates the new version of CA Enterprise Log Manager.

      Note: The upgraded CA Enterprise Log Manager r12.5 user interface lists both Subscription Module and Subscription Service under the Administration tab, Services subtab. Subscription Module reflects the interface and functionality previous to the r12.5 update, and is present to help ensure proper communication between all CA Enterprise Log Manager servers during the upgrade to r12.5. Once you have upgraded the Log Manager product on a given CA Enterprise Log Manager server to version r12.5, use only Subscription Service to perform all further subscriptions tasks and configuration changes.

    8. In a federated environment, repeat this process for all CA Enterprise Log Manager servers in your environment, in the following order:
      • Upgrade all subscription proxies to the new version of Log Manager
      • Upgrade all subscription clients to the new version of Log Manager
  2. Update all other CA Enterprise Log Manager modules.
    1. Click the Administration tab, click the Services subtab, expand Subscription Service, and select your CA Enterprise Log Manager management server. By default, this server is the first you installed in your CA Enterprise Log Manager environment.

      Important! After you perform Step 1, the upgraded CA Enterprise Log Manager r12.5 user interface lists both Subscription Module and Subscription Service. Use only Subscription Service, and not Subscription Module, to perform all further subscriptions tasks, including the following steps. Subscription Module is present only to help ensure proper communication between all CA Enterprise Log Manager servers during the upgrade to r12.5; do not use it to perform subscription functions post-upgrade.

    2. Click the Administration tab, and click the global/local button to switch to local service configuration.
    3. In the RSS feed URL field, type:

      http://securityupdates.ca.com/CA-ELM/r12.5/RSSFeed.xml

    4. Click Browse, select all CA Enterprise Log Manager modules, and click OK. CA Enterprise Log Manager modules can include Content, Integration, Operating System and Agent updates.
    5. Verify that all other required values are configured for the selected server.
    6. Click Update Now.

      When update is complete, a self-monitoring event appears, indicating that the selected updates have been installed.

    7. If an Operating System module was among the updates installed, reboot the CA Enterprise Log Manager server.
    8. In a federated environment, repeat this process for all CA Enterprise Log Manager servers in your environment, in the following order:
      • Update all subscription proxies with all current CA Enterprise Log Manager modules
      • Update all subscription clients with all current CA Enterprise Log Manager modules
  3. If Agent or Connector modules were among the updates, install updated agents and connectors.
    1. Click the Administration tab, click the Log Collection subtab, and select Agent Explorer.
    2. Determine whether to apply subscription updates at the agent explorer level, the agent group level, or the agent level. Select the desired level and click the Subscription button.
    3. Apply updates to agents.
    4. Click the Subscription button again.
    5. Apply updates to connectors.

    Note: For detailed instructions on installing Agents and Connectors, see the CA Enterprise Log Manager Administration Guide.

  4. Reregister third-party and other CA products, like CA Access Control, that display CA Enterprise Log Manager reports in their native interfaces using the Open API calls.

    Completing this step updates the certificates that changed in this release. See the CA Enterprise Log Manager API Programming Guide for more information.

Note: Review the Release Notes for any Known Issues related to subscription upgrades. If you are upgrading from a release earlier than 12.5, you may experience issues requiring a manual installation of the pre-12.5 upgrade package.

More information:

Apply Subscription Updates to Agents and Connectors

How to Register a Product with CA Enterprise Log Manager