Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Import CA Enterprise Log Manager User Interface Files

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Import CA Enterprise Log Manager User Interface Files

Symptom:

During installation, the CA EEM server did not successfully import the user interface files. You cannot see or use the values in the dynamic time range drop down fields without these files.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Import the user interface files manually.

To import user interface files

  1. Access a command prompt on the CA Enterprise Log Manager server.
  2. Log in with the caelmadmin account credentials.
  3. Switch users to the root user with the following command: 
    su -
  4. Navigate to the directory, /opt/CA/LogManager/EEM/content.
  5. Execute the following command: 
    ./ImportCALMFlexFiles.sh

    The shell script imports the user interface files.