Previous Topic: LisaQCRunner Command-Line InterfaceNext Topic: HTTP and SSL Debug Viewer

Using CA Application Test › Using the Workstation and Console with CA Application Test › Running Test Cases and Suites › Using the HP ALM - Quality Center Plug-in › HP ALM - Quality Center Plug-in Troubleshooting

HP ALM - Quality Center Plug-in Troubleshooting

To improve its performance, the DevTest bridge always keeps a reference to the DevTest COM server. Thus, the server is not instantiated for each API call. When the process hosting the bridge terminates, this reference is released unless the host is a native app like a web browser so the LisaQCRunner.exe process stays alive. This behavior is only a problem if something gets in a bad state (for example, because of an abrupt termination). In that case, consider manually terminating the lingering LisaQCRunner.exe process before proceeding.

Test Director Test Case Execution Fails

  1. Check the URLs in the Attachment tab and ensure that the PATH and member name is correct. The Test Director Log file may contain an exception indicating that the member was not found.
  2. For more complex problems, start DevTest Workstation, navigate to the test, and execute the test in ITR mode. Watch for exceptions that cause the test case to fail.
  3. Ensure that the XML responses and the WSDL have not changed. DevTest test cases rely on XPATH commands to navigate through XML in search of specific values. If the XML has changed, the XPATH commands (filters and assertions) may not be finding their intended targets, resulting in failed test cases.

Test Director Test Case – Permission Denied

If you see an error message indicating, "You do not have the required permissions to execute this action," while trying to execute tests, ensure:

  1. That an HPQC administrator has granted your ID permission to execute tests.
  2. DevTest Workstation is installed on the computer from which the test is being executed. If DevTest Workstation is installed, verify that the Quality Center Plug-in is also installed.
  3. The browser version is compatible with HPQC certified versions.
  4. HPQC .DLLs are properly installed in the C:\Program Files\Common\Mercury Interactive\Quality Center folder.
  5. Try to execute the test case from both the QC Test Plan and QC Test Lab to ensure that the error results are identical.