Policy Guide › Protecting Emails › Integration With E-mail Servers › Intervention Options and E-mail Server Agents

Intervention Options and E-mail Server Agents

When a CA DataMinder server agent detects an e-mail that causes a control trigger to fire, the e-mail server sends a warning e-mail to the sender.

At the same time, the sender's user policy permits the full range of options for the Intervention setting. The consequences of each Intervention option when invoked by an email server agent are shown below:

Block quietly

Not supported.

Block with Notification

Blocks the e-mail and sends a notification email to the sender. The original e-mail is included as an attachment.

Warn

Allows the e-mail to be delivered and sends a notification email to the sender. The original e-mail is not included.

If interactive warnings are enabled, CA DataMinder retains the original e-mail and sends a warning email to the sender. The sender can choose to allow or disallow the original e-mail. The original e-mail is not released unless the user replies to the warning email.

Warn, user may designate as personal

Allows the e-mail to be delivered and sends a notification email to the sender. The original e-mail is not included.

This option is not supported if interactive warnings are enabled.

Quarantine quietly

Marks the e-mail for quarantine. The sender is unaware that the e-mail has not been sent.

Quarantine with notification

Marks the e-mail for quarantine and sends a notification email to the sender.

Inform

Allows the e-mail to be delivered and sends a notification email to the sender. The original e-mail is not included.

Notify

Not supported.

None

Allows the e-mail to be delivered.

More information:

Automatic Notifications