Previous Topic: Interactive Warnings and Followup MessagesNext Topic: E-mails in Public Folders are excluded from Policy

Policy Guide › Protecting Emails › Disable Email Integration for Specific Sources

Disable Email Integration for Specific Sources

For each control trigger in any user or group policy, you can disable CA DataMinder integration with specific email applications or import sources. Messages arriving via any other source are exempted and cannot activate a control trigger. Integration can be disabled for any email control trigger.

To disable integration for a specific trigger

  1. Open the User Policy Editor and locate the email control trigger that you want to change.
  2. Edit the Which Email Sources? setting and choose which sources to target, for example, Microsoft Outlook.

Example: Capture imported emails and block emails sent through Exchange

In this example, you set up user policy to block unauthorized emails if they are sent through your Exchange server but to capture them, without the associated blocking event, when such emails are imported from an archive.

  1. Set up a control trigger to block unauthorized emails transiting through your Exchange server:
    1. In the User Policy Editor, locate the email control trigger that you want to use.
    2. Edit the Which Email Sources? setting and select only the 'Microsoft Exchange Server (Mailbox)' option.

      The trigger ignores imported emails and emails sent from other email applications.

    3. Set any other trigger settings as required. For example, configure the trigger to only activate when it detects emails sent to members of the Research department.
    4. Set up a control action to block and, if required, capture these emails.
  2. Set up a capture trigger to capture all emails imported from, for example, PST files.
    1. In the User Policy Editor, locate the email capture trigger that you want to use.
    2. Edit the Which Email Sources? setting and select only the 'Archive File Importers' option.
    3. Set up other trigger settings to ensure that all imported emails are captured.
  3. Save the policy.

Note: You can also disable email integration completely, or for individual capture triggers. In addition, you can disable email integration when you install CA DataMinder, or you can specify that integration is disabled automatically if the CA DataMinder infrastructure fails to start.

More information:

Data Lookup

Disabling E-mail and Browser Integration - Machine Administration