A single Web page, e-mail or IM conversation, can breach more than one rule. That is, it can contain multiple compliance issues, for example, ‘Suspected insider trading’ and ‘Offensive language’.
Reviewers can assign multiple issues to individual events, so that each issue can be separately escalated and tracked. Each issue is assigned a name and specifies the event's associated users and the issue’s audit history.
For example, an ‘Offensive language’ issue may only refer to an e-mail sender, but a ‘Suspected insider trading’ issue may refer to both sender and recipients.
You can use audit buttons to assign the same issue type to multiple events simultaneously. These buttons are configured in the Administration console and allow reviewers to instantly change specific audit details from one value to another. For details, see the Administration Guide.
To create a new issue
The event details and event toolbar are shown at the bottom of the screen.
![iconsole button new issue [2]](1479226.gif){kind=small}
in the event toolbar.
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