Create a Compliance Release Mailbox for Exchange Agents

Message Server Integration Guide › Exchange, Domino and IIS SMTP Integration › Server-side Interactive Warnings › Deployment Procedure for Interactive Warnings › Create a Compliance Release Mailbox for Exchange Agents

Create a Compliance Release Mailbox for Exchange Agents

The procedure setting up interactive warnings varies according to which version of Exchange you are using. The steps are summarized below:

Create a Compliance Release mailbox:
Exchange Server 2003

Create a Compliance Release mailbox on every Exchange server you want to configure for interactive warnings.

Exchange Server 2007 or 2010

To set up interactive warnings on your Hub Transport servers, create a Compliance Release mailbox account for each Active Directory site. Then associate this account with a mailbox hosted by that site. You only need to create one mailbox account for each site.

Exchange Server 2013
Choose a deployment method:
- 1:1 Mailboxes: Create a Compliance Release mailbox account on each Mailbox server. Each Exchange server agent has its own Compliance Release mailbox. This method ensures that interactive warnings continue to operate if a Mailbox server is unavailable.
- Shared Mailbox: Create a single Compliance Release mailbox on one Mailbox server. All Exchange server agents share the single Compliance Release mailbox. This method is similar to how previous versions of CA DataMinder integrated with Exchange 2007 and 2010 (where a single mailbox for each Active Directory site served multiple Hub Transport servers).
Set the primary SMTP address of the mailbox.
To enable CA DataMinder to identify emails destined for the mailbox you created in step 1, this mailbox must have ‘cadlp.’ as the first element of its primary SMTP address. For example:
Exchange Server 2003
```
cadlp.<servername>@<domain>
```
Exchange Server 2007 or 2010
```
cadlp.<sitename>@<domain>
```
Exchange Server 2013 with 1:1 mailboxes
```
cadlp.<servername>@<domain>
```
Exchange Server 2013 with a shared mailbox
```
cadlp.<sitename>@<domain>
```
Create a new mailbox‑enabled user in Exchange.
We recommend that you specify an Exchange mailbox alias when you create the mailbox and that this alias starts with:
Exchange Server 2003
```
cadlp.<servername>
```
Exchange Server 2007 or 2010
```
cadlp.<sitename>
```
Exchange Server 2013 with 1:1 mailboxes
```
cadlp.<servername>
```
Shared Mailbox with a shared mailbox
```
cadlp.<sitename>
```
We also recommend that you change the mailbox Display Name or Full Name to ‘Compliance Release’. This name displays in the To: field in the user’s reply to a warning message. (You can set the name when you create the user, or you can change it afterwards.)
(Optional) Manually add an SMTP address to the mailbox user that conforms to the alias recommendations in step 3.
You only need to do this if:
- You did not follow the mailbox alias recommendations in step 3, and
- Exchange Server does not have a recipient policy that automatically creates an SMTP address based on the Exchange mailbox alias (that is, with %m in the userformat).
If you do need to manually add an SMTP address:
- Use the correct address format (see step 2).
- Designate the address as the primary SMTP address for the mailbox. In Exchange 2003, use the 'Set As Primary' option. In Exchange 2007 and 2010, use the 'Set as Reply' option. For Exchange 2013, you choose the 'Make this the reply address' check box. For full details, see your Exchange Server documentation.