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Archive Integration Guide › Third-Party Integration

Third-Party Integration

The following section focuses on CA DataMinder integration with third-party solutions such as email archiving applications. You can also integrate custom archives.

In particular, this section describes how emails stored in a third-party archive are still searchable using the iConsole or Data Management console; and how, for some integrations, emails can be categorized (using smart tags) before they are archived.

How archive integration works

  1. The archive passes an email (or file) to CA DataMinder for policy analysis.
  2. CA DataMinder returns optional SmartTags for the archive to store.
  3. The Archive passes a unique ID which CA DataMinder stores in the database with the event.
  4. An event BLOB is stored in the 30-day cache of the CMS.
  5. If the data is needed after expiry from the cache (for example, because a user accesses an event in the iConsole), the CMS makes a request to the Remote Data Manager. The Remote Data Manager retrieves the email form the archive and stores it back in the 30-day cache.