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External Agent API

The External Agent API facilitates third party integration with CA DataMinder and smart tag metadata. It enables third party applications to pass messages to CA DataMinder for policy processing and, if required, to store the resulting smart tag metadata with the archived message. Events corresponding to these policy-processed messages can also be stored on a CMS. It can also convert archived emails to CA DataMinder event (EVF) files and save them to a shared network folder where they can be accessed by the Event Import and imported onto a CMS.

Note: When generating EVF files, the External Agent API currently supports Zantaz Exchange Archive Solution (EAS). These instructions assume you are familiar with the configuration and operation of EAS.

A 3rd-party integrator can also use the External Agent API for custom archives.

This section contains the following topics:

Output Destinations

Integrating Programmatically with the External Agent API

External Agent API Requirements

Install the External Agent API

EVF File Cache Guidelines

Configure the External Agent API

Support for Custom Archives