The External Agent API can directly generate EVF files and output them to a file cache (that is, a folder). Or it can send emails for policy processing directly to a local policy engine or to a local policy engine hub. The output destination is specified using interfaces obtained when you CoCreate the relevant COM object. The External Agent API includes two sets of interfaces, available by different COM objects:
Full details for configuring the External Agent are in the External Agent COM API Specification—see the next section.
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