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Create a 'QM' CA DataMinder User Account

After specifying your QM domain user, you must create a matching CA DataMinder user account. The CA DataMinder user account must have the same account name as the QM domain user. The Quarantine Manager uses this CA DataMinder account to log on to the CMS when checking for emails released from quarantine.

To create a QM user account

  1. In the CA DataMinder Administration console, create a new user.

    See the Administration console online help for details; search for ‘new users’.

  2. When you specify the user name, include the domain prefix to ensure compatibility with the account name for the QM domain user (for example, UNIPRAXIS\QMUser).
  3. Specify the management group for the Quarantine Manager. We recommend that you set the management group to the top‑level Users group.
  4. Set the User Role to 'System Process'.

    This role confers the following administrative privileges on the QM user:

    Admin: Use single sign-on:

    This privilege enables the Quarantine Manager to log on to the CMS automatically (without needing to provide authentication), even if the CMS machine policy setting ‘Allow single sign-on?’ is set to False.

    Admin: Disable security model filtering:

    This privilege enables the Quarantine Manager to bypass built-in security measures and search for events without management group restrictions. In effect, assigning this privilege guarantees each reviewer can retrieve all the quarantined events associated with users in their respective management groups.

    Events: Control quarantined events:

    This privilege permits the Quarantine Manager to access emails released from quarantine.