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Enable Access to the Designated Mailbox

When an email is released from quarantine, CA DataMinder uses a designated mailbox to forward the email to its intended recipients. Therefore, before you install the Quarantine Manager, you must ensure that the QM domain user is a mailbox-enabled user. That is, the QM domain user must be able to access the following mailboxes:

Exchange Servers

The mailbox specified by the MapiEmailServerName registry value.

Notes Servers

The mailbox specified by the NotesEmailServerName registry value.

SMTP Servers

The mailbox specified by the SmtpEmailServerName registry value.

Note also the mailbox access requirements in the following sections.

More information:

Exchange Servers: Grant the Send As Permission

Notes Servers: Set Credentials

SMTP Servers: Set Credentials