Administration Guide › Troubleshooting › E-mail Troubleshooting › CA DataMinder Captures an Email or Attachment With a Virus

CA DataMinder Captures an Email or Attachment With a Virus

Symptom:

My organization has suffered a virus attack and the virus scanners failed to prevent it. Infected emails may have been captured and saved in my CA DataMinder database.

Solution:

As part of your cleanup operations after the virus attack, you must also delete any infected emails or attachments from all affected CA DataMinder databases (on the CMS and any gateways or client machines that may also be at risk).