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Searches Fail to Retrieve Archived Emails

Symptom:

When a reviewer searches for Domino emails archived in EnterpriseVault, the search fails to retrieve any emails. Both the iConsole and Data Management console display a Failure to Retrieve Mail notification message. Entries are also written to the CA DataMinder activity log on the RDM host server. These log entries are:

Note: In the current CA DataMinder release, log files are typically stored in CA's \data\log subfolder of the Windows All Users profile.

Solution:

Confirm that wgninfra.exe.config is correctly configured. In particular, confirm that the <codeBase> lines specify the correct paths to: